The app doesn't work, what can I do?

We are very sorry about the issues you are having.

ON IOS

  • Try a clean install of the app: delete and install again
  • Try with some other text / background
  • Reboot your device
  • Update your device to the latest iOS version

ON ANDROID
We've developed Legend App using over 15 different Android devices, 1 per major phone manufacturer. We've chosen the most sold devices running Android version from 4.1 to 6. So we tried to cover as many possibilities as we could. However it's nearly impossible to make it work on all devices since, as you know, there are a lot! It's impossible to debug on all phones.
If your language isn't correctly displayed it means that your device doesn't support the font used by Legend.

Best we can suggest:

  • Try a clean install of the app 
  • Try with some other text / background
  • Update your device to the latest Android version
  • Make sure that you have the latest version of Legend as well

Sorry that Legend isn't working fully on your device. We're trying to improve compatibility with each update but it isn't easy.

You can always send us detailed information on what's happening with your device to help@legend.im

Still need help? Contact Us Contact Us